Helping companies connect the dots
Organizational infrastructure, process improvement, and strategy development for innovative companies
About me
Sarah Wallace Schwartz has spent the last 19+ years setting up and organizing Tech Start-Ups to function without chaos.
Sarah started and built the advertising department at Spark Networks (Online Dating Sites e.g JDate) and created the operational workflows and processes at GumGum (In-Image Ad Platform and AI Company) from 5 employees to a 350-person, $150+ million company. Her expertise in this area has made her a valuable asset and is now dedicated to helping other startups build organizational infrastructure and operational excellence.
Sarah is a trusted advisor to C Suite and expert to clients on Account Management, Digital Media, Ad Tech, Shopper Marketing, Event Planning, and Creating Global Operational Workflows and Processes.
What I do
Building Organization Infrastructure
- Illustrating and defining operational processes and key players
- Helping with expansion efforts within the U.S. and in other countries
- Building strategies around tangible needs
Process Optimization
- Identifying bottlenecks then recommending and implementing solutions
- Creating or improving fluidity between cross functional departments
- Streamlining processes with new or existing partners
- Facilitating Operational Excellence to ensure that there is minimal lag time between the company and the partner or between internal teams
Revenue Generation
- Instituting new monetization strategies
- Developing compelling programs that drive additional revenue while improving departmental culture (SPIFF)
Partner Programs and Onboarding
- Onboarding new partners
- Measurably improving client relationships and loyalty
Team Building and Training
- Building effective new employee trainings and building continuing education programs
Account Management, Customer Success, and Client Services Leadership
- Short term consulting
- Fractional arrangements
How I do it
Sarah delivers results in 3 phases.