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Helping companies
connect the dots

Organizational infrastructure, process improvement, and strategy development for innovative companies

About me

Sarah Wallace Schwartz has spent the last 19+ years setting up and  organizing Tech Start-Ups to function without chaos.

Sarah started and built the advertising department at Spark Networks (Online Dating Sites e.g JDate) and created the operational workflows and processes at GumGum (In-Image Ad Platform and AI Company) from 5 employees to a  350-person, $150+ million company. Her expertise in this area has made her a valuable asset and is now dedicated to helping other startups build organizational infrastructure and operational excellence.

Sarah is a trusted advisor to C Suite and expert to clients on Account Management, Digital Media, Ad Tech, Shopper Marketing, Event Planning, and Creating Global Operational Workflows and Processes.

What I do

Building Organization Infrastructure

Building Organization Infrastructure

  • Illustrating and defining operational processes and key players
  • Helping with expansion efforts within the U.S. and in other countries
  • Building strategies around tangible needs

Process
Optimization

Process
Optimization

  • Identifying bottlenecks then recommending and implementing solutions
  • Creating or improving fluidity between cross functional departments
  • Streamlining processes with new or existing partners
  • Facilitating Operational Excellence to ensure that there is minimal lag time between the company and the partner or between internal teams

Revenue
Generation

Revenue
Generation

  • Instituting new monetization strategies
  • Developing compelling programs that drive additional revenue while improving departmental culture (SPIFF)

Partner Programs
and Onboarding

Partner Programs
and Onboarding

  • Onboarding new partners
  • Measurably improving client relationships and loyalty

Team Building
and Training

Team Building
and Training

  • Building effective new employee trainings and building continuing education programs

Account Management, Customer Success, and Client Services Leadership

Account Management, Customer Success, and Client Services Leadership

  • Short term consulting
  • Fractional arrangements

How I do it

Sarah delivers results in 3 phases.

Learning

Learning

Learning and observing the current company setup, processes, business rules and determining what success looks like for the company

Strategy

Strategy

Strategizing and developing a plan to achieve success

Delivery

Delivery

Delivering and implementing a mutually agreed upon plan

Achieving
Results

Testimonials

Contact

Sarah Wallace Schwartz